Terms of service
Effective date: 04/2025
These Terms govern your use of the lullaloop platform and services.
1. Overview
lullaloop allows you to order customized songs by submitting personal details and preferences.
2. Eligibility
You must be 18+ to use the service and agree to provide accurate information.
3. Our services
We offer song bundles and optional physical gifts.
4. Payments & pricing
All prices include VAT. Payment is required before order fulfillment.
5. Delivery
Digital products via email; physical products via tracked courier. Delays or undelivered orders due to input errors aren't our responsibility.
6. Intellectual property
You receive a personal, non-commercial license. Resale is prohibited.
7. User responsibilities
You agree to submit only original or non-copyrighted content.
8. Refunds
Refunds only apply in case of non-delivery or errors caused by us.
9. Modifications
We may update these Terms. Continued use = acceptance of updates.
10. Limitation of liability
We are not liable for indirect damages or misuse of content.
11. Governing law
These Terms are governed by Italian law. Jurisdiction: Como, Italy.
12. Contact
Email: support@lullaloop.com